What should a security guard do if they encounter an aggressive individual?

A security guard's primary responsibility is to maintain safety and control in any given situation. When encountering an aggressive individual, remaining calm is crucial, as it helps to de-escalate potential volatility. Assessing the situation allows the guard to understand the threat level and evaluate the most appropriate course of action.

If the situation warrants it, calling for backup or law enforcement ensures that there are additional resources available to manage the aggressive individual safely. This not only protects the guard but also helps safeguard the surrounding public. Engaging an aggressive individual confrontationally can escalate the situation further, and ignoring their behavior may lead to dangerous outcomes. Thus, the correct response emphasizes a calm assessment and the prudent step of involving additional support when necessary.